Forget Recent and Incorrect Email Addresses in Zimbra

When entering an email address, Zimbra tries to be helpful by offering a selection of the most recent or frequently used email addresses that might match your entered letters. Perhaps you mis-typed it at some point and it’s an incorrect email address, or it’s an address you don’t want to use again. There is a […]

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Zimbra Standard Version – switch back to regular view

Your view may have been switched and you are missing the preview pane, or the appearance of your Zimbra is… unusual.   If Zimbra looks condensed or the font is not what you are used to seeing, perhaps you can’t access your Local Executive mailbox, or the tabs, buttons and features don’t quite look right […]

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Accessing the FirstClass Archive Server

To access FirstClass Archive server – we recommend using a desktop computer. Install and use the current version of FirstClass desktop app/software. Previous versions of software may still function, however there may be unexpected behaviours if your software is too far out of date. For a  Mac computer, you can download the current version […]

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Updating your Zoom software

Updating your zoom on desktop and mobile devices Read the instructions here: https://support.zoom.us/hc/en-us/articles/201362233-Upgrade-update-to-the-latest-version   On a Desktop/laptop computer: Launch Zoom on your computer Click on your picture at the upper right corner and drag down to “Check for update” On a Mobile device: Check your app store

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Zoom for Members

You may wish to set up a personal zoom account if you have not already. UNA does not use SSO sign in.  Some meetings may allow guests to join without an account/login, however, the setting is configured by the meeting scheduler and may not be available for all meetings. Please set up your personal account […]

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Sign a PDF

Using Apple Preview, included with every Mac, you can sign any PDF. No special software required. See this article for the steps for your specific operating system – select it at the top left of the web page: https://support.apple.com/en-ca/guide/preview/prvw35725/mac

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Clickable Links in Zimbra Calendar events i.e. Zoom Invitations

In Zimbra Calendar, when creating an event, you are the EDITOR.  This changes the behaviour of web links that are created in a calendar event. As Editor or owner of an event/message, the Editor does not get the clickable link when pasting or typing the link in – an Editor will get an editable text […]

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Zimbra Shared Mailboxes and Disclosure Triangles

Folders, Calendars, Conversation Threads etc. can have disclosure triangles Items can be nested in multiple folders. To reveal the contents, click on the black disclosure triangles       Optionally, you can right click on an item, and if it has contents, you can drag down and click on + Expand All – but be […]

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Zimbra finding items shared with you

Can’t find a share you think you should have?  Calendars, folders etc? It may have been shared to you already, if you haven’t accepted it from the email you may have received, you can go into the gear menu and choose Find Shares to select any of the shared folders that you’re missing:

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Allow Pop-up windows in Safari

You can specify a specific website to override the setting, even if Safari’s default is set to block pop-ups. Launch Safari. Click on the program name “Safari” in the upper left corner of the screen – left of the  menu, and drag down to Preferences.  If you do not see Safari next to the […]

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Zimbra Configure Mac Desktop/Laptop Apple Mail for UNA Mail

Configure Apple MAIL for UNA Mail You can access UNA MAIL from any web browser (we recommend Google Chrome, or Firefox over Safari) at any time:  https://mail.una.ca OR from the UNANet page:  https://www.una.ca/unanet Information you need to have handy before starting: 2020 UNA Membership card  UNANet login ID:  ends with @una.ca *logins don’t usually contain spaces […]

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Configure iOS Apple MAIL for Zimbra Mail

You can access UNA Zimbra Mail from any web browser (we recommend Google Chrome, or Firefox) at any time:  https://mail.una.ca OR from the UNANet page:  https://www.una.ca/unanet Note: You must enter your password for both the incoming and outgoing servers when asked. Mobile iOS/iPhone/iPad Apple’s Mail configuration document iOS 13 or iOS 14**:  https://support.apple.com/en-ca/HT201320 For instructions specific […]

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Configure Android MAIL for  UNA Mail

You can access UNANet MAIL from any web browser (Safari, Chrome, or Firefox) at any time:  https://mail.una.ca OR from the UNANet page:  https://www.una.ca/unanet Information you need in hand before starting: 2021 UNA Membership card  UNANet login ID:  most often (but not always) FirstinitialLastname@una.ca *logins usually contain no spaces or punctuation. UNA Member PIN: on your […]

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Mute Audio Alert Sounds – For Zoom & Conference Calls

Quick How To tip if you’d like to mute your Apple Mac computer’s notification sounds and to keep your Zoom/conference calls from being interrupted. Two methods: Option 1) In >System Preferences>Sound>Sound Effects look for the slider labeled “Alert Sounds” and drag the slider all the way to the left. Option 2) Automate the process before […]

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Cisco Webex Meetings – join from any web browser

These instructions are for desktop and laptop computers only. This will help you connect to a Cisco Webex meeting from any computer with a web browser.  WebEx Meetings can be video, audio or a combination of both. If you are having problems using the website there is a dial in number to join by phone. […]

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Cisco Webex meetings join by phone/audio only

To join a WEbEx hosted meeting by phone audio only. Step 1 Get the unique Webex meeting number. If the person hosting the meeting has scheduled the meeting, they will usually send the information to you in an email, perhaps shared the meeting code in a text message. You cannot join the meeting prior to […]

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Tips and Tricks – How to Conference Call on an iPhone

How to Add and Merge Calls on iPhone To create a conference call on iPhone: 1. Place a phone call to one of the people you’re including. To begin, call one of the people you want to participate in your conference call. Choose any one of the people you wish to include and call them individually […]

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Clearing Cookies on your iPhone or iPad (iOS)

You may encounter issues logging in to DMS Web or another site with Mobile Safari on your device. Should that happen, you can clear your cookies on your iPhone/iPad with these instructions from Apple. You can clear only the cookies or cookies AND history. https://support.apple.com/en-us/HT201265

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