To access FirstClass Archive server – we recommend using a desktop computer.
FirstClass is not accessible without using the FirstClass Application/software that you will need to download and install on your computer.
Install and use the current version of FirstClass desktop app/software. Previous versions of software may still function, however there may be unexpected behaviours if your software is too old.
- For a Mac computer, you can download the current version (16.201) of the software from OpenText
- Download using Safari, from: https://www.opentext.com/products-and-solutions/products/specialty-technologies/firstclass
- Click on the Download tab, and scroll down
- For Windows computers, download directly from OpenText https://www.opentext.com/products-and-solutions/products/specialty-technologies/firstclass (Click on the Download tab and scroll down to the Windows Download button)
Complete the installation of the software to your computer before proceeding.
Your FirstClass Archive login credentials have not changed from last year, however, you may need to change the servername to fc.una.ca <– this is set from the Advanced menu:
To get to the Advanced menu, click the disclosure triangle in the lower left corner of the login window – immediately to the left of the word “Advanced”.
Next click “Setup…” button, then enter the servername exactly: fc.una.ca (there are no spaces, before or after) to the right of “servername”.
You don’t need to enter anything else here, click the Save button at the lower right corner, returning you to the login window.
Once at the login window, verify that the servername is set to fc.una.ca, and then enter in your old UNANet UserID (your email address before the @ and without the @una.ca) and password as it was in 2020 (the last time you logged in unless instructed otherwise by Systems Support) & click Login.